MENEURO / LEGAL

Client Coaching Agreement

Client Coaching Agreement

Client Coaching Agreement

Review draft · Prepared October 10, 2026 · Effective date pending

For review. Not finalized.

Bracketed items identify decisions and details that must be confirmed before publication or use. This draft is not an active enrollment or acceptance form.

1. Parties and draft status

This proposed agreement describes the Meneuro Core Program, a virtual dating coaching program between [INSERT MENEURO LEGAL ENTITY, BUSINESS ADDRESS, AND CONTACT] and the enrolling client identified in the final enrollment record.

REVIEW DRAFT ONLY. This page is not ready for acceptance and does not enroll a client. Bracketed items are unresolved terms. Complete them and obtain legal review before using this agreement in checkout or requesting signatures. Effective date and version: [INSERT AFTER APPROVAL].

2. Eligibility and coaching relationship

You must be at least 18 and legally able to enter into this agreement. Provide accurate enrollment information and participate voluntarily. The program is individual educational coaching delivered remotely by human coaches.

Mock dates are professional simulations for practice. They are not romantic dates with coaches, a matchmaking service, or introductions to prospective partners. The relationship remains professional throughout the program.

[CONFIRM] Service territories, adult-eligibility checks, accessibility arrangements, and the process for determining whether coaching is an appropriate fit.

3. Meneuro Core Program · $1,000

The Meneuro Core Program includes dating profile review and personal style and presentation guidance, three Private Coaching Sessions featuring private virtual mock dates, personalized written feedback after each session, and structured assessments of communication, confidence, listening, and related skills.

Each 45-minute Private Coaching Session includes a Virtual Mock Date: 30 minutes of simulated dating conversation followed by 15 minutes of live coaching feedback. Personalized written feedback follows each session. Coaching assessments reflect coach observations and practice priorities; they are not clinical evaluations or scientifically validated measures of relationship success.

The three sessions follow Baseline, Practice, and Refine: understand your starting point, apply what you learn, and build on your progress. They are parts of one program. Texting practice and in-person services are not included.

[CONFIRM] Delivery format and timing for profile/style guidance, when written feedback and assessments are provided, any between-session support, and what materials clients retain after the program. No extra services or additional fees are agreed through this draft.

4. Payment and enrollment

The program price is US $1,000, paid in full before services begin. Payment is processed through Stripe. Any legally required taxes or permitted charges must be clearly disclosed in the final total before the client agrees to pay; no undisclosed mandatory fee is authorized.

This is a single program, not a subscription. This agreement does not authorize recurring charges. A payment does not waive applicable cancellation, refund, dispute, or consumer rights.

[CONFIRM] Final checkout, tax treatment, enrollment confirmation, payment-dispute contact, and the sequence for delivering the completed agreement and obtaining affirmative acceptance. Stripe being connected does not mean this draft page accepts payments.

5. The 60-day program period

The program runs for 60 calendar days. Start date: [CHOOSE THE TRIGGER AND INSERT THE CONFIRMED DATE]. End date: [INSERT THE DATE CALCULATED UNDER THE APPROVED RULE]. These dates must be clearly supplied to the client at enrollment.

[DECISION REQUIRED] Choose whether the period begins at payment, completed intake, or the first session. Define scheduling availability, completion deadlines, extensions, pauses, and treatment of unused sessions at day 60. No automatic forfeiture or extension policy is established by this draft.

The final period and any extension process must account for applicable consumer rights and Meneuro-caused delays.

6. Scheduling, rescheduling, and attendance

Enrollment through CoachAccountable includes choosing a coach, completing a short consent form, scheduling the first Private Coaching Session, and purchasing the $1,000 Meneuro Core Program. Only the first session is booked at enrollment; the remaining two are scheduled later. Session times should identify the time zone and include the conferencing instructions.

[DECISION REQUIRED] Confirm the process for booking remaining sessions, minimum notice for rescheduling or cancellation, how notice is delivered and acknowledged, permitted reschedules, and treatment of late arrivals, no-shows, and missed time. Decide whether a missed session is forfeited, replaced, or subject to any charge. No no-show fee, forfeiture, or notice window is established here.

[CONFIRM] Set procedures for illness, emergencies, accessibility needs, and technical failure. Distinguish client-caused interruptions from coach or provider failures. A client should not have to infer a penalty from an incomplete draft.

7. Cancellation and refunds

[DECISION REQUIRED] Insert the cancellation method and monitored contact, voluntary refund policy before services begin, treatment of partially completed programs, allocation of the package price to delivered services if needed, refund timing and method, and treatment of unused sessions. Do not characterize the program as nonrefundable while these terms are unresolved.

Any final policy is subject to mandatory consumer rights and cannot remove a cancellation or refund right required by law. Disclosures and any legally required cancellation notice must be provided at the required time and in the required form.

[LEGAL REVIEW REQUIRED] Assess whether California Civil Code sections 1694–1694.4 or another service-contract regime applies to this coaching model. If applicable, include the required contract language, cancellation rights and notices, contact/address details, and special statutory refund or termination provisions, including any relevant death, disability, or relocation rights. Do not assume that describing services as coaching resolves applicability.

8. Coaches, substitutions, and interruptions

Human coaches deliver the program within a professional coaching relationship. No particular coach credential, license, or specialty is promised by this draft, and no specific coach is guaranteed unless expressly confirmed in the final enrollment terms.

[DECISION REQUIRED] Define coach-assignment and substitution rules, notice to the client, any opportunity to discuss fit, and the remedies when a coach cancels or cannot continue. Define replacement sessions, extensions, alternative delivery, or refunds for services Meneuro cannot provide, subject to applicable law.

[CONFIRM] Specify the process for prolonged platform outages or other service interruptions. Do not automatically transfer their cost or lost time to the client.

9. Client and coach responsibilities

Proposed professional standards: clients participate respectfully, arrive prepared, provide information relevant to their goals, and maintain a suitable private environment and reliable connection. Clients remain responsible for their own decisions, dating interactions, and compliance with dating-platform rules and the rights of others.

Coaches provide respectful, professional guidance within the stated scope, use personal information only for authorized purposes, and communicate boundaries and practical next steps. Neither party should engage in harassment, discrimination, threats, sexual misconduct, or requests for a romantic relationship with a coach.

[CONFIRM] Adopt these conduct standards, accessibility and accommodation procedures, complaint contact, and coach training/escalation practices. Define any consequences fairly in the final termination terms.

10. Privacy and confidentiality

Coaching may involve sensitive personal information. The approved Privacy Policy will explain collection, use, service providers, retention, and privacy requests. Only the final, approved version should accompany enrollment; a privacy notice is not blanket consent to all possible processing.

Proposed confidentiality commitment: restrict coaching content to personnel and providers who need it for the program or administration, subject to legally required disclosures and properly defined safety exceptions. Coaching confidentiality is not an absolute security guarantee and does not create therapist-client, medical, or attorney-client privilege.

[CONFIRM] Finalize confidentiality obligations, coach access, retention, lawful-disclosure procedures, safety escalation, and handling of third-party information. Do not submit passwords or unnecessary identifiable information about others. Complete the provider inventory, including CoachAccountable’s enrollment Offering, any additional client-management use, and the conferencing service.

11. Recording and use of materials

No recording consent is given by this agreement. Any future recording, transcription, or automated meeting summary requires a separate advance notice and consent process that satisfies applicable law and identifies purposes, access, retention, and choices. Participation alone must not be treated as permission to record.

Proposed standard: neither party records a private session without the necessary consent of all participants. Client photographs, profile materials, recordings, feedback, or personal stories must not be used in marketing or testimonials without a separate permission covering that use.

[CONFIRM] Audit platform recording/transcription settings and adopt recording, refusal, withdrawal, deletion, and marketing-release procedures. Define ownership and permitted personal use of coaching materials without assigning ownership of the client’s own content to Meneuro. Any intellectual-property license requires a completed, reviewed provision.

12. Educational coaching and outcomes

The program provides education, practice, and feedback. It does not provide licensed psychotherapy, medical treatment, diagnosis, or emergency support. Coaches should not be relied on to treat mental-health conditions or to provide crisis services. Seek an appropriately licensed professional when those services are needed.

Progress varies with individual circumstances and participation. Meneuro does not guarantee dates, matches, attraction, confidence levels, a relationship, or any particular personal or financial outcome. Mock-date feedback describes practice observations, not predictions about other people’s choices.

These scope and outcome statements do not excuse failure to deliver the services actually promised or remove rights for misleading statements, negligence, or other conduct where the law provides a remedy.

13. Ending the relationship

[DECISION REQUIRED] Define how a client may end the program, when Meneuro may suspend or terminate for serious misconduct or inability to provide suitable services, reasonable notice and cure where appropriate, and any immediate safety response. State how delivered and undelivered services, access to feedback, and refunds are handled.

Termination must remain subject to the final cancellation/refund terms and mandatory law. No automatic retention of the full fee, broad release of liability, or unilateral penalty is created by this draft. Any obligations intended to continue after termination must be identified in the finalized agreement.

14. Consumer rights and resolving concerns

Nothing in the final agreement should waive nonwaivable consumer, privacy, cancellation, refund, or payment-dispute rights. A concern may be raised through [INSERT MONITORED CLIENT SUPPORT CONTACT]. This draft does not require arbitration, waive class actions, restrict lawful reviews, or limit statutory remedies.

[LEGAL REVIEW REQUIRED] Select appropriate governing-law and dispute provisions, accounting for California law and any mandatory protections in the client’s place of residence. Confirm statutory notices, permissible remedies, and the treatment of any conflicting terms. No court location, arbitration process, liability cap, or indemnity is imposed here.

15. Electronic acceptance and changes

Before enrollment, the completed agreement should be made available for review and saving. The acceptance process must clearly identify the agreement and version, capture affirmative assent or a permitted electronic signature, and provide a copy to the client. Merely visiting this draft page is not acceptance.

Acceptance record: client legal name [TO BE CAPTURED]; agreement version [TO BE SET]; acceptance date and time [TO BE CAPTURED]; electronic signature or affirmative assent [WORKFLOW TO BE APPROVED]. These are draft fields, not an active signature form.

[CONFIRM] Finalize the electronic-record consent and signature workflow under applicable law, storage and delivery of accepted copies, and any counter-signature requirement. Material changes affecting an enrolled program require the applicable notice and agreement process, not silent replacement of this page. No payment, enrollment, or signature integration is implemented here.